Effective Date: July 3, 2026
Welcome to Cocoa & Co. Luxury Chocolate Fountain & Event Hire. These Terms of Service (“Terms”) govern your use of our website and the event hire services we provide. By accessing our website or booking our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or book our services.
Cocoa & Co. Luxury Chocolate Fountain & Event Hire provides premium chocolate fountain hire and event catering services for weddings, corporate events, private parties, exhibitions, and special occasions.
Bookings are subject to availability and are confirmed only after:
We reserve the right to refuse or decline bookings where necessary.
All quotations are provided in good faith and may include:
Prices may vary depending on:
Any additional charges will be communicated before confirmation.
Payment terms will be confirmed at the time of booking.
Depending on your booking, we may require:
Failure to make payment by the agreed date may result in cancellation of your booking.
If you need to cancel your booking, please notify us as soon as possible.
Cancellation charges may apply depending on:
Deposits are generally non-refundable unless otherwise agreed.
The customer agrees to provide:
Customers are responsible for any damage caused by guests through misuse of our equipment.
All equipment supplied remains the property of Cocoa & Co.
Customers must not:
Lost or damaged equipment may incur replacement or repair costs.
We use high-quality chocolate and food products prepared according to appropriate food safety standards.
Customers should inform us in advance of:
While we take every reasonable precaution, we cannot guarantee an allergen-free environment due to shared production and event settings.
We are not responsible for delays or service interruptions caused by circumstances beyond our reasonable control, including:
Where possible, we will work with customers to minimise disruption.
By using our website, you agree not to:
We reserve the right to suspend access where misuse is detected.
All content on this website, including:
is the property of Cocoa & Co. or its licensors and may not be copied, reproduced, or distributed without prior written permission.
To the fullest extent permitted by law, Cocoa & Co. shall not be liable for:
Our total liability shall not exceed the amount paid for the booked service, except where required by law.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
We may update these Terms of Service from time to time.
The latest version will always be published on this page with the updated effective date.
Continued use of our website or services after changes are published constitutes acceptance of the updated Terms.
These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Cocoa & Co. operates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the appropriate courts.
If you have any questions regarding these Terms of Service, please contact us through our website or by using the contact details provided on our Contact page.
