Frequently Asked Questions

About Our Service

What is included in the standard hire?
All our standard hires include the fountain, premium Belgian chocolate, unlimited skewers and napkins, an illuminated base, 3 hours of flowing time, and a professional uniformed attendant to serve guests and maintain the display.
Our standard running time is 3 hours of active flowing chocolate. This doesn’t include setup and breakdown time. Additional hours can be booked for an extra fee.
Yes, every hire includes at least one professional, uniformed attendant. They ensure the area stays immaculate, assist guests with dipping, and keep the chocolate flowing perfectly.
We exclusively use premium Belgian couverture chocolate, specifically formulated for fountains to ensure a smooth, silky flow without the need to add oils.
Unfortunately, no. Chocolate fountains must be operated indoors. Wind can blow the chocolate, and temperature changes affect the flow. We can operate in a fully enclosed marquee with a solid floor.

Booking & Setup

What is included in the standard hire?
All our standard hires include the fountain, premium Belgian chocolate, unlimited skewers and napkins, an illuminated base, 3 hours of flowing time, and a professional uniformed attendant to serve guests and maintain the display.
Our standard running time is 3 hours of active flowing chocolate. This doesn’t include setup and breakdown time. Additional hours can be booked for an extra fee.
Yes, every hire includes at least one professional, uniformed attendant. They ensure the area stays immaculate, assist guests with dipping, and keep the chocolate flowing perfectly.
We exclusively use premium Belgian couverture chocolate, specifically formulated for fountains to ensure a smooth, silky flow without the need to add oils.
Unfortunately, no. Chocolate fountains must be operated indoors. Wind can blow the chocolate, and temperature changes affect the flow. We can operate in a fully enclosed marquee with a solid floor.

Dips & Dietary

What is included in the standard hire?
All our standard hires include the fountain, premium Belgian chocolate, unlimited skewers and napkins, an illuminated base, 3 hours of flowing time, and a professional uniformed attendant to serve guests and maintain the display.
Our standard running time is 3 hours of active flowing chocolate. This doesn’t include setup and breakdown time. Additional hours can be booked for an extra fee.
Yes, every hire includes at least one professional, uniformed attendant. They ensure the area stays immaculate, assist guests with dipping, and keep the chocolate flowing perfectly.
We exclusively use premium Belgian couverture chocolate, specifically formulated for fountains to ensure a smooth, silky flow without the need to add oils.
Unfortunately, no. Chocolate fountains must be operated indoors. Wind can blow the chocolate, and temperature changes affect the flow. We can operate in a fully enclosed marquee with a solid floor.

Pricing & Packages

What is included in the standard hire?
All our standard hires include the fountain, premium Belgian chocolate, unlimited skewers and napkins, an illuminated base, 3 hours of flowing time, and a professional uniformed attendant to serve guests and maintain the display.
Our standard running time is 3 hours of active flowing chocolate. This doesn’t include setup and breakdown time. Additional hours can be booked for an extra fee.
Yes, every hire includes at least one professional, uniformed attendant. They ensure the area stays immaculate, assist guests with dipping, and keep the chocolate flowing perfectly.
We exclusively use premium Belgian couverture chocolate, specifically formulated for fountains to ensure a smooth, silky flow without the need to add oils.
Unfortunately, no. Chocolate fountains must be operated indoors. Wind can blow the chocolate, and temperature changes affect the flow. We can operate in a fully enclosed marquee with a solid floor.

Still have questions?

Contact us to discuss custom dipping options for your event.

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